Shipping & Returns

United States — Rates & Transit Times

Contiguous United States

Puerto Rico

United Kingdom — Rates & Transit Times

Miracelle ships to the UK under DDU (Delivery Duties Unpaid) terms.
This means UK customers may be responsible for customs duties, VAT, or import fees upon delivery.

Netherlands — Rates & Transit Times

Miracelle ships to the Netherlands under DDU (Delivery Duties Unpaid) terms.
This means customers in the Netherlands may be responsible for customs duties, VAT, or import fees upon delivery.

Address Issues

If an address is incorrect or insufficient, and a package is unclaimed and returned, reshipment is available once a correct address is provided.
The customer is responsible for the reshipment cost.

Please see our Refund Policy for damaged, defective, incorrect, or lost-in-transit orders.

Return, Refund & Replacement Policy

30-Day Quality Promise

If your order arrives damaged, defective, misprinted, incorrect, or is lost in transit, we’ll make it right with a free replacement or a refund.

Eligibility Windows

What We Need to Review Your Claim

Email info@miracelle.life 

Once approved, we’ll either ship a replacement (typically within 3 business days) or issue a refund to the original payment method.

Not Eligible for Refund or Replacement

All sales are final in the following cases:

Refund Timing

Approved refunds are issued to the original payment method.
Please allow a few business days for your bank or card provider to post the credit.

Questions?

Email us at info@miracelle.life