Shipping & Returns
Last updated: 08-10-2026
Shipping destinations
Miracelle™ currently ships to:
United States
Puerto Rico
United Kingdom
Netherlands
Shipping rates and delivery estimates are shown at checkout based on your delivery address.
Order processing
Orders are usually processed within 1 to 2 business days, Monday to Friday.
Once your order ships, you will receive tracking by email.
Delivery estimates begin after the order has been processed and handed to the carrier.
United States shipping
Standard shipping, 3 to 6 business days
$4.99 for orders from $0.00 to $74.99
Free standard shipping, 3 to 6 business days
Free for orders $75.00 and above
Puerto Rico shipping
Standard shipping, 4 to 8 business days
$12.99
United Kingdom shipping
Standard international shipping
£4.99
Free standard international shipping
Free for orders £75.00 and above
Miracelle™ does not charge UK VAT at checkout.
Orders shipped to the United Kingdom may be subject to import VAT, customs duties, carrier handling fees, or other charges upon delivery. These charges are set and collected by the local customs authority or delivery carrier.
Miracelle™ is not responsible for customs delays, import charges, or refusal of delivery due to unpaid import fees.
Netherlands shipping
Standard international shipping, 7 to 14 business days
€5.99 for orders from €0.00 to €74.99
Free standard international shipping
Free for orders €75.00 and above
Miracelle™ ships to the Netherlands under DDU, Delivery Duties Unpaid, terms.
This means customers in the Netherlands may be responsible for VAT, customs duties, carrier handling fees, or other import charges upon delivery. These charges are set and collected by the local customs authority or delivery carrier.
Miracelle™ does not charge EU VAT at checkout.
Miracelle™ is not responsible for customs delays, import charges, or refusal of delivery due to unpaid import fees.
Delivery estimates
Delivery times are estimates only and are not guaranteed.
Delays may occur due to carrier issues, customs processing, severe weather, public holidays, incorrect addresses, or other circumstances outside our control.
Address issues
Please make sure your shipping address is complete and accurate at checkout.
If an address is incorrect, incomplete, or insufficient, and the package is returned or cannot be delivered, reshipment may be available once the correct address is provided.
The customer is responsible for any reshipment cost caused by an incorrect, incomplete, or insufficient address.
Unclaimed packages
If a package is unclaimed and returned by the carrier, reshipment may be available at the customer’s cost.
Original shipping fees are not refundable in this case.
Customs refusal or rejection
If a customer refuses delivery, rejects customs charges, or does not pay required import fees, the order is not eligible for refund or replacement.
If the package is returned to us and can be reshipped, reshipment may be available at the customer’s cost.
30-Day Quality Promise
We stand by our products with a 30-Day Quality Promise.
If your order arrives damaged, defective, incorrect, or is lost in transit, we will make it right with a replacement or refund.
Eligible for replacement or refund
Damaged, defective, or incorrect items reported within 30 days of delivery
Lost-in-transit orders reported within 30 days of the estimated delivery date
How to request help
Email us at:
info@miracelle.life
Please include:
Your order number
Photos of the item, packaging, and shipping label
A short description of the issue
Once approved, we will either ship a replacement, usually within 3 business days, or issue a refund to your original payment method.
Not eligible for refund or replacement
For health, safety, and fulfilment reasons, all sales are final in the following cases:
Incorrect or incomplete address entered at checkout
Unclaimed packages returned by the carrier
Change of mind or buyer’s remorse
Ordered the wrong product
Customs refusal, rejection, or unpaid import charges
Cancellation after fulfilment has started
Opened or used supplements
Refund timing
Approved refunds are issued to the original payment method.
Please allow a few business days for your bank or card provider to process and post the credit.
Questions
For shipping, returns, replacements, or order support, contact:
info@miracelle.life
We aim to reply within one business day.